Business Development Manager

Certified as a “Remarkable Employer”, NANUK’s mission is to protect, organize and transport people’s cherished possessions, giving them the peace of mind they need to live life to the full. Our vision is to develop a global brand of equipment protection, and to commit to always doing better for our people, our customers and the planet. The company is proud to offer customized products and a variety of complementary services to customers in Canada and abroad.

We’re looking for a motivated, results-oriented Business Development Manager ready to drive our new customer acquisition initiatives.

Why join the Nanuk team?

• A competitive base salary
• Growth-linked incentive compensation
• A comprehensive group insurance program
• A pension plan
• Access to a virtual health program
• A program to recognize years of service
• Corporate events fully taken care of
• 4 weeks vacation
• People leadership and a collaborative team culture
• An inclusive work environment based on equity, diversity and inclusion
• And best of all, we received the Employee Satisfaction and Retention Award from the Gala des Mérites STIQ 2024, as well asEmployer of the Year 2024 from the Chambre de commerce et d’industrie Les Moulins!

Your role

The incumbent will be responsible for identifying potential customers and securing new partnerships, with a focus on building lasting relationships and growing revenues through business development. While managing existing customer relationships may be part of the role, the main objective will be to generate new business opportunities in the commercial and industrial sectors, with a particular focus on the military, defense, security and public safety sectors.

Your responsibilities will include :

Acquisition of new accounts (75%)

• Develop and implement a comprehensive customer acquisition strategy, including prospecting, lead generation and sales pipeline management
• Develop new distributors, end-users or direct OEMs involved in the purchase, sale and/or promotion of Nanuk brands and solutions.
• Identify, qualify and pursue new business opportunities in the target market/industry
• Conduct market research and analysis to identify potential customers and emerging trends
• Build and maintain strong relationships with key decision-makers and stakeholders within potential customer organizations
• Prepare and present convincing presentations and proposals to potential customers
• Negotiate and conclude agreements, ensuring that they are mutually beneficial
• Monitor and report on KPIs related to new account acquisition
• Represent the company at industry events, conferences and networking opportunities

Relationship management with existing customers (25%)

• Maintain and nurture relationships with existing customers, identifying up-sell and cross-sell opportunities
• Collaborate with internal teams to ensure customer satisfaction and loyalty
• Identify and respond proactively to customer needs and concerns.
• Participate in the development of solutions and strategies to meet customer needs

Your profile :

• Bilingualism is essential, both written and spoken, in French and English, to ensure effective communication with our internal and external customers.
• Bachelor’s degree or other relevant certification
• Minimum 5 years’ experience in business development, sales or a related field
• Experience with government tenders and tender commissions
• Proven track record in new account creation and sustainable sales growth
• Strong understanding of the military and public security industry and its key players
• Experience with CRM software (Hubspot)
• Valid Canadian driver’s license and vehicle required
• Available for special events and travel as needed
• Well-organized, self-disciplined with a strong work ethic
• Excellent communication, interpersonal and negotiation skills
• Ability to build and maintain strong relationships with customers and stakeholders
• Strong analytical and problem-solving skills

By applying for this position, you’ll be joining a close-knit team of professionals, where every day is an opportunity to excel, collaborate and share in the pleasure of work. At Nanuk, we value results as much as human relationships.

We are an equal opportunity employer and encourage applications from women, Aboriginal people, people with disabilities and visible minorities.