Two-thirds of managers will acquire their management skills through experience, training over the years or other development opportunities. Contrary to popular belief, management skills are not necessarily innate.
As an employer, you need to consider management training as a key factor in the success of your managers’ role, which is essential to your organization’s overall performance.
All too often, we witness situations where, for example, an employee has been promoted to a management position without coaching or support. Unintentionally, we forget that, despite the technical skills possessed by an individual, a large part of a manager’s role calls for professional know-how to ensure good leadership.
In a survey conducted by the Ordre des conseillers en ressources humaines agréés, 98% of organizations recognize the importance of this professional know-how. However, only 47% of them develop this skill in their teams.
Supporting your managers by developing their skills is a worthwhile investment, not only for them, but also for your company.
Here’s why training managers is a worthwhile investment:
- Improving management skills
- Increased productivity
- Reduced turnover
- Strengthening corporate culture
Improving Management Skills
According to a study by Sitel Group (The Future of Work and Employee Learning, March 2019), for 83% of employees, on-the-job training enables them to perform well in their jobs, compared to classroom training, e-learning and more. Hence the importance of including skills development in your HR best practices!
Talent management
Talent management is one of the most difficult tasks for many managers. Managing people is both complex and complicated! There’s no recipe that works every time.
We do know, however, that well-supported and well-trained managers are better equipped to deal with the diversity of personalities present in their teams, and to resolve conflicts. They also understand group dynamics better and adapt their leadership style more easily to the needs of their team.
Strategic decision-making
Managers often have to make critical decisions that can have a major impact on the organization. Training can help them develop the analytical skills to evaluate the options available and choose the best course of action. This leads to better-informed, fairer decisions and improved organizational performance.
Increased Productivity
Team mobilization
Managers who feel supported and equipped are better able to mobilize their teams. The reason is simple: a manager whose employer offers coaching and support, and recognizes the importance of his or her role, will feel more mobilized and committed.
The domino effect follows! Managers understand their employees’ need for recognition and value their efforts. They also create a positive work environment and encourage open communication, which increases job satisfaction and, consequently, their team’s productivity.
Efficient management of time and resources
Effective time and resource management is a crucial skill for any manager. Proper training teaches them how to prioritize tasks, delegate effectively and use resources optimally. This reduces waste and improves overall team efficiency.
Reduced Turnover
Employee loyalty
Also according to the Sitel Group study, 37% of employees say they would leave their job/employer if they were not offered training to acquire new skills.
As a result, employees tend to stay longer with a company that offers good support. By investing in management training, companies improve their ability to create a work environment conducive to talent retention.
Career development
Managers accessing training see real benefits, and immediately have a greater ability to identify and develop talent within their team. In turn, by offering opportunities for professional development and growth, this makes employees want to stay with the company. It also helps create a culture of internal advancement, which is beneficial for talent retention.
Improving Corporate Culture
Effective leaders play a crucial role in developing a positive corporate culture. They establish norms of behavior and humane organizational values, while creating a positive work environment that enhances employee well-being and strengthens the employer brand.
A strong, positive corporate culture is a key factor in attracting talent. Inevitably, managers who are mobilized and committed to their organization help to maintain this culture, which in turn attracts and retains the best talent.
Investing in management training is a strategic and beneficial choice for any organization. Not only does it improve management skills, it also increases productivity, reduces turnover and strengthens corporate culture.
Well-trained managers are better equipped to mobilize their teams, make informed strategic decisions and manage time and resources effectively. By supporting the development of their skills, companies not only retain their talent, but also create a positive working environment conducive to growth.
Management training is a worthwhile investment that contributes to the success and longevity of your business.
Mélanie Dionne, Partner and HR & OD Director
M. SC., CHRP and certified in management coaching
